Linxi

Guide

Nonprofit Event Registration Software: Free Online Ticketing, Management & Check-In for Fundraisers

What should nonprofit event registration software do? It should register guests and sell tickets for your fundraisers, galas and free community events, take payment, check people in at the door, and keep every guest in the same list as your donors, so the person who came to the gala hears about the next appeal. For a nonprofit, it also has to cope with things a business event rarely needs: sponsors' tables, volunteers, free guests and tickets that are partly a donation.

In short

  • Nonprofit event registration software handles sign-ups, tickets, check-in and follow-up for fundraisers and community events.
  • A gala ticket is often part purchase, part gift. In the US, a payment over $75 that buys something needs a written statement of the deductible part.
  • Choose by the event you run most: free community events, paid galas, or volunteer-heavy festivals.
  • "Free" software is free in different ways: no fee on free tickets, optional tips from buyers, or a free plan with a fee on paid tickets.
  • Check-in software matters more than it seems: a slow door is the first thing guests remember.

Non-profit event registration: what is different for nonprofits

Non-profit event registration looks like any other registration from the outside, and most event software works for charities. The differences sit underneath, and they are worth planning for before you choose a tool.

  • Guests are donors. Each registrant is a relationship, not a transaction. Your registration list should flow into the same contact list you use for appeals and newsletters.
  • Tickets are often part gift. A $150 gala ticket that includes a $60 dinner is a $90 donation, and your receipt has to say so.
  • Not everyone pays. Sponsors get tables, volunteers get in free, and board members bring guests. You need free and complimentary tickets that still count toward capacity.
  • Volunteers are part of the event. Many nonprofit events run on volunteers, who need roles, shifts and updates just as staff would.
  • Free events are common. Community days, open houses and awareness walks may charge nothing, but you still need numbers.

Tickets that are part donation

In the US, when a donor pays more than $75 to your charity and gets something back, such as a dinner, the IRS requires you to give a written statement. It must say that only the amount above the value of what they received is deductible, and give a good-faith estimate of that value. Separately, a donor needs a written acknowledgment for any single gift of $250 or more to claim a deduction.

Example of a $150 nonprofit gala ticket split into $60 for dinner and entertainment at fair market value and at most $90 as a deductible donation. Beside it, three US rules: when a payment is over $75 and the donor gets something back, the charity must give a written statement of the deductible part with a good-faith estimate of the benefit's value; a single gift of $250 or more needs a written acknowledgment for the donor to claim a deduction; and ask your accountant to value the benefits for your own events.
An example gala ticket: only the part above the value of the dinner is a deductible donation.

The figure shows the math for a typical gala ticket. Your accountant should confirm the value of benefits for your own events, and rules differ outside the US.

Event registration and ticketing software for nonprofits

Event registration and ticketing software combines the two jobs most nonprofit events need: collecting guest details and selling admission. For a charity, look for these in particular:

  • Several ticket types: individual, couple, table of eight or ten, and complimentary.
  • Sponsorship packages sold or invoiced alongside tickets, with the sponsor's guests named later.
  • Price tiers, so early supporters get a better price and you get cash in hand before the venue deposit is due.
  • Add-ons such as raffle tickets, parking or a donation on top of the ticket.
  • Custom questions for dietary needs, table preferences and guest names.
  • Clear fees, shown up front, so a supporter is not surprised at checkout.

If you sell sponsorships at a few thousand dollars, an invoice with a payment link is usually more comfortable for a business sponsor than a ticket checkout. Check whether your software can send one.

Event registration and management software: beyond the form

Event registration and management software covers what happens around the registration: planning, staffing, the day itself and settling up. For small teams, this matters more than any single feature, because it decides how many tools and spreadsheets you juggle.

Three stages of nonprofit event registration and management. Before: event page and tickets, sponsor packages and invoices, volunteer sign-up with roles and shifts, and reminders to guests. On the day: check-in by QR code or name, walk-ins at the door, waivers for physical events, and late changes to the team. After: thank-you messages, acknowledgments for gifts, costs against income and a short report for the board.
Event registration and management software should cover before, the day and after, in one list.

What event registration management software should cover

Event registration management software should help at three stages:

  • Before: the event page, tickets and sponsor packages, volunteer sign-up and reminders.
  • On the day: check-in, walk-ins, waivers if the event is physical, and late changes to the team.
  • After: thank-you messages, acknowledgments for gifts, costs against income and a simple report for the board.

Event management registration software for volunteers

Volunteers need event management registration software too: a form to sign up, a role and a shift, and a message when something changes. Keeping volunteers in the same system as guests means one list on the day, and an easy thank-you afterwards.

Event registration software programs: the main types

Event registration software programs for nonprofits fall into four broad types. Each is good at something different.

Four kinds of event registration software programs for nonprofits. Nonprofit fundraising platforms such as Zeffy or Givebutter are good at donations, events and receipts together; check how they are funded, such as tips from supporters. Ticketing marketplaces such as Eventbrite are good at quick setup, free events and some discovery; check fees on paid tickets and donor follow-up. Donor management systems such as Bloomerang or Blackbaud are good at deep donor records; check cost and whether events are built in. All-in-one platforms such as Linxi put events, email, texts, forms and a website in one list; check donation receipts, which may need another tool.
Four kinds of event software nonprofits use. Pick by the event you run most often.
  1. Nonprofit fundraising platforms (Zeffy and Givebutter are well known) combine donation forms, events and receipts. Some are funded by optional tips from supporters rather than fees to the charity. Check how each one works today.
  2. Ticketing marketplaces such as Eventbrite are easy to start with, are free for free events and bring some discovery. They are less focused on donor relationships.
  3. Donor management systems (CRMs such as Bloomerang or Blackbaud's products) keep deep donor records and may include event modules or integrations. They suit established fundraising teams and tend to cost more.
  4. All-in-one platforms put events, tickets, email, texts, forms and a website in one place, so registrants and donors share one list.

Event registration check-in software

Event registration check-in software runs your door. It is the part guests notice most: a long line at a gala sets the tone for the whole evening.

Five steps of event registration check-in: scan the QR code from a phone or printout and mark it used; or search by name for guests who can't find their ticket; send walk-ins to a separate desk to register and pay; see notes such as VIPs, sponsor tables and a signed waiver; and undo mistakes with a check-in history. A note adds: two devices, a separate walk-in line, a QR sign for self sign-up, and a printed backup list in case the Wi-Fi fails.
Event registration check-in software runs the door: scan, search, walk-ins, notes and undo.

Good check-in software should:

  • Scan QR codes from phones or printouts, and mark each ticket used.
  • Search by name, for guests who cannot find their ticket.
  • Handle walk-ins, with a quick way to register and take payment at the door.
  • Show notes, such as a VIP, a sponsor's table or a dietary need.
  • Check waivers for physical events like fun runs, with minors covered.
  • Let you undo a mistake and see the history.
  • Work on more than one device, so two volunteers can check people in at once.

Onsite event registration

For onsite event registration, set up a separate line for walk-ins, put a QR code on a sign so people can register on their own phones while they wait, and give your fastest volunteer the walk-in desk. Test the Wi-Fi at the venue before the day, and keep a printed backup list in case it fails.

Free online event registration software for nonprofits

Free online event registration software comes in a few forms, and each puts the cost somewhere different:

  • No fee on free tickets: most marketplaces charge nothing for free events, and take a fee once you sell tickets.
  • Optional tips: some nonprofit platforms charge the charity nothing and ask supporters to add a voluntary contribution at checkout. Some supporters find the prompt confusing, so read how it is worded.
  • A free plan with a fee on paid tickets: the software costs nothing to use, and a percentage applies only when you sell.
  • Open source: free to license, but you pay for hosting and need someone technical to run it.

For a nonprofit, the best free option is the one that does not cost your staff extra hours. A free tool that sends every guest to a spreadsheet is not free.

Checklist of eight questions for nonprofits choosing free online event registration software: what a ticket costs at your real price with processing; who pays the fee, you, the buyer or an optional tip; whether it handles free and comp tickets for volunteers, sponsors and guests; how sponsors pay, by ticket checkout or invoice; whether gift receipts show the deductible part; volunteer sign-up, roles, shifts and updates; how fast the door is; and whether guests end up in the same list as donors.
Eight questions to ask before choosing: the best free option is the one that saves your staff hours.

How Linxi fits a nonprofit's events

Linxi includes events and ticketing on every plan, including Free, with a 9% fee on paid tickets. For a nonprofit, the useful parts are:

  • Tickets and passes: card checkout through Square or Stripe, tickets emailed with QR codes, passes that admit several people, and comps for sponsors and guests.
  • Price waves and add-ons: up to four prices that rise as the date gets closer, and extras per person.
  • Teams and roles: volunteers with roles and shifts, open roles filled later, and a message to everyone when something changes.
  • The door: a check-in station with undo, history and a waiver check, and versioned waivers that cover minors.
  • The money: estimated, owed and paid costs against ticket sales, and invoices with a payment link for sponsors.
  • Follow-up: every ticket buyer and form sender becomes a contact, and email campaigns go out from your own mailbox.

One honest note: Linxi's event tools are built around tickets, not donation receipts. If a ticket is partly a gift, plan to send the written acknowledgment yourself, or use a donation platform alongside Linxi for that part.

Frequently Asked Questions

What is the best free event registration software for nonprofits?

The best free option depends on whether your events are free or paid. For free community events, a marketplace that charges nothing on free tickets, or a free plan from an all-in-one platform, works well. For paid fundraisers, compare what each option actually takes from a ticket at your price, and how much staff time it saves. Free software that leaves you exporting and re-importing lists costs more than it looks.

Is there open source event registration software?

Yes. Pretix is a well-known open source ticketing and registration system, and there are others. Open source costs nothing to license, but someone has to host it, connect payments, apply updates and keep it secure. It suits nonprofits with a technical volunteer or staff member who will stay for the long term.

What is virtual event registration software?

Virtual event registration software collects sign-ups for webinars and online events and sends each registrant the link. Many video platforms, such as Zoom, have registration built in. For a nonprofit, the key is to get virtual registrants into the same contact list as in-person guests, so they hear about your next appeal too.

Do we need event registration and payment software, or just a form?

A form is enough for free events. As soon as you take money, you need payment processing, receipts, refunds and a record of who paid what. Event registration and payment software handles all of that in one place, which matters at audit time.

What is event registration and badge printing software?

Badge printing software prints name badges at check-in or in advance from your registration list. It matters for conferences and networking events, where people need to read each other's names. For most fundraisers, preprinted badges or table cards from your guest list are enough.

How should we compare event registration software?

Write down your three most common events, then compare each option on the fee for a ticket at your real price, the door experience, volunteer tools and how registrants reach your contact list. Read recent reviews from organizations your size. Then run a test event: buy a ticket, check it in and refund it.

Is there simple, cheap event registration software for small nonprofits?

Yes. Many platforms are free for free events, and several charge nothing up front and take a fee only on paid tickets. For a small nonprofit, simple usually beats powerful: choose the tool your volunteers can learn in ten minutes.

What is the difference between corporate and nonprofit event registration software?

Corporate and conference event registration software focuses on sessions, badges, company registration and invoicing employers. Nonprofit event software focuses on donations, sponsorships, volunteers and acknowledging gifts. Many products serve both, so look for the features that match your event rather than the label.

Should we hire an onsite event registration service?

For a large gala or conference, an onsite registration service can staff the check-in desk, print badges and handle walk-ins. For most nonprofit events, trained volunteers with good check-in software do the job well. Run a short practice with your volunteers before doors open.

Run your next fundraiser from one place

Linxi puts tickets, volunteers, the door and the follow-up in one place, with events included on every plan. See how registration and check-in work on the event registration software page, then build your first event page.