A Salesforce alternative
The Salesforce alternative for small business. Without the five-figure bill.
Texting, email, contacts and compliance, plus events, a website, a member network and payments, without an annual contract, an implementation consultant or months of onboarding.
The real cost
Salesforce SMS pricing vs Linxi, for a small business
Salesforce does not publish flat SMS pricing: Digital Engagement is a per-user license plus message credits on top of Marketing Cloud, and an exact quote needs a sales call. The figure above is a typical range reported for a small or mid-size business, not a quote from Salesforce.
Why teams switch
Why small businesses switch from Salesforce
You need a sales call just to get a price
Salesforce does not publish SMS pricing. Linxi shows its prices on the site, and you can start in minutes, with texting once your carrier registration is approved.
Annual contracts that lock you in
Salesforce typically means an annual contract. Linxi is month to month.
Months of setup and consultants
Implementations commonly take months. Linxi takes an afternoon: import contacts and connect a number, then send texts once your carrier registration is approved.
Paying for what you never use
Every tier bundles features most small teams never touch. With Linxi, each text costs what the carrier charges, plus a 2.9% fee when you add funds.
Texting compliance is left to you
Getting SMS to work means separate carrier registration and configuration. Linxi guides every screen of it.
A dedicated admin to run it
Many companies hire an administrator just to manage the platform. Linxi is built for the person who sends the messages.
Feature by feature
Linxi vs Salesforce, feature by feature
Salesforce Marketing Cloud with Digital Engagement, against Linxi.
| Feature | Salesforce | Linxi |
|---|---|---|
| Getting started | ||
| Price shown publicly | Requires a sales call | On the website |
| Annual contract | Typically required | Month to month |
| Implementation | Typically weeks to months, often with a consultant | An afternoon, by yourself |
| A dedicated admin | Usually needed | Not needed |
| Messaging | ||
| SMS campaigns | Yes | Yes |
| Two-way texting | Typically an extra license | Included, one thread per person |
| Picture messages (MMS) | Typically an add-on | Included |
| Email campaigns | Yes | Yes, with a visual builder |
| Carrier registration (A2P 10DLC) | Do it yourself | Guided, step by step |
| Contacts | ||
| Lists, tags and custom fields | Yes | Yes |
| Spreadsheet import | Yes | Yes, with column mapping |
| Conversation history per contact | Typically needs setup | Automatic |
| Audience overlap explorer | No | A Venn view of lists and tags |
| Beyond messaging | ||
| Automations | Typically a separate cloud, licensed on its own | Flow, on the same contacts |
| Event pages and ticketing | Third-party apps | Built in, with floor plans, door and payouts |
| Website and forms | A separate product | Built in, edited in place |
| A member network and profiles | A separate product | Built in |
| File storage | Typically sold by the gigabyte | Linxi Cloud, at cost |
| Invoices and payouts | Third-party apps | Built in |
| Team | ||
| Team members | Typically priced per seat | Included, up to your plan's seat count |
| Multiple workspaces | Typically an extra org, at extra cost | Included, up to your plan's limit |
| Works on a phone | Mobile app | Installs from the browser |
Only in Linxi
Built for people who actually send
Sender Score
A sending reputation that rewards good senders and flags risky habits before carriers do.
Compliance built in
Carrier registration guided screen by screen, with a check before you file.
Your own identity
An email address and a Linxi Label: one link with every way to reach you.
Audience overlap
See who sits on two lists at once before you send to both.
Bring your own number
Use your Twilio or Telnyx number, or get a managed one. You own it.
Same-day setup
No implementation consultant and no onboarding call. Texting starts once your carrier registration is approved.
Who switches
You do not need a Fortune 500 CRM to text your people
Moving over
Moving from Salesforce is easier than you think
- Export your contacts
In Salesforce, run a report and export it as a CSV. About five minutes.
- Import them
Drop the CSV into Linxi and map the columns.
- Connect a number
Bring your Twilio or Telnyx number, or get a managed one.
- Send
Email can go out the same day; texts follow once your carrier registration is approved.
Keep Salesforce for what it is good at, like pipeline and customer service, and stop paying for its messaging add-ons.
Questions
Salesforce alternative questions
Do I need a Twilio account?
No. Get a managed Linxi number, or bring your own Twilio or Telnyx account if you already have one. The help center walks through either.
Can I keep my existing phone number?
If it is on Twilio or Telnyx, connect your account and keep it. A number elsewhere can be ported to one of them first.
What about A2P 10DLC compliance?
Registration is required to text US carriers. Linxi guides the brand, the compliance profile and the campaign step by step, and checks them before you file.
How do I move my contacts from Salesforce?
Export them from a Salesforce report as a CSV and import it into Linxi. Phone numbers are formatted for you; most moves take under half an hour.
Do I have to leave Salesforce?
No. If you use it for pipeline or customer service, keep it, and use Linxi for messaging, events and the rest.
Is my data safe?
Data is encrypted in transit, passwords are hashed, and carrier credentials are encrypted at rest. We never sell or share your contacts.
Something else? Email team@linxi.app and a real person will answer.
Start free
What's your Linxi?
Every channel, every event and every member in one place. Start free, and grow into the rest.