Message flow

What this page is

Flow is the record of everything going in and out of the workspace. It also holds the Carriers lookup and the Automations area where workflows are built.

Message flow is a tab in Linxi. It has its own address, /flow, so it can be bookmarked or sent to somebody directly rather than described as a series of clicks.

A look at it

Linxi Flow message log with All, SMS, Email, Linxi and WhatsApp filters above threaded conversations showing sent and received counts. — Switch between Threads and Timeline, or filter by channel to narrow the message record.

Linxi Flow on a phone view, with channel filter chips, a sort menu and a list of contact threads with message counts and dates. — Tap a thread to expand it and follow every message with that contact.

What is on the screen

Messages, Carriers and Automations views at the top
Channel filter (All, SMS, Email, network messages, WhatsApp) and Threads or Timeline layout
Sort by latest activity, name, number or message count, with Expand all and Collapse all
Message table showing direction, channel, contact, carrier, status, opened and time
Carriers view with a carrier breakdown and each contact's line type and location
Workflows list with search, status and trigger filters, templates and an AI helper

What you can do here

Check whether a text was delivered or why it failed
See which networks your contacts' numbers are on
Create a workflow that runs when something happens to a contact
Start an automation from a template or by describing it to the assistant

Who uses it

Workspace members who send messages use it to track delivery and set up automations.

Also in Messaging

5 more

Linxis

Read and answer every conversation with a contact in one thread, switching between SMS, email and other channels, and see the profile they share with you.

Contacts

Add, import and organise the people in this workspace, sort them into lists, tags and groups, add custom fields, and move or restore contacts from the trash.

Webmail

Read, write and sort the site's email in the browser, with folders, search, snooze, reply reminders, team notes, saved replies and scheduled sending.

Notifications

See every alert Linxi has raised for you, filter them by kind, mark them read or clear them, and choose which types of notification you want to receive.

E2E Secure

Send end-to-end encrypted messages and files to other members, in direct or group channels, using keys made in your browser and a 12-word recovery phrase.