What this page is
The overview gathers everything this workspace holds and what it is set up to do on one screen. It is the first page you land on in workspace settings.
Workspace overview is a tab in Linxi. It has its own address, /settings, so it can be bookmarked or sent to somebody directly rather than described as a series of clicks.
A look at it
What is on the screen
- Workspace name with an Edit button to rename it in place
- Refresh button to reload the figures
- Number, carrier and A2P registration status
- Counts for contacts, messages sent and received, campaigns and templates
- Team section with members, seats and pending invitations
- A link down to the Danger Zone for deleting the workspace
What you can do here
- Check whether the workspace number is set up and registered
- Rename a workspace
- See at a glance whether auto-reply, the AI assistant or number lookup are on
Who uses it
Anyone with access to the workspace can view it; renaming is for people who manage the workspace.
Also in Linxi settings
12 moreNumber settings
Buy a new texting number, connect one you already own on Twilio or Telnyx, test the connection, and see what the number costs and its registration state.
Setup progress
Follow each step from getting a phone number to full carrier approval, see which steps are done, waiting or locked, and start the next one from the list.
Brand profile
Enter your business identity once, including legal name, EIN, address and contacts, so registrations prefill, and upload documents or claim a verified handle.
Compliance profile
Create and submit the Twilio compliance profile that tells carriers who your business is, then refresh its review status or edit and resubmit after a rejection.
A2P 10DLC campaign
Register this workspace's A2P 10DLC campaign: describe your messages and samples, resubmit after a rejection, or adopt a brand or campaign you already have.
Emergency address
Register the street address that emergency services should be given for this workspace's number, with the name of the person or business at that location.
Auto-reply
Turn on an automatic text reply for incoming messages that nothing else has answered, write its wording, and choose to send it only outside business hours.
Business hours
Set the timezone and the opening and closing times for each day of the week, which the after-hours auto-reply option uses to decide when to answer.
Text keywords
Save custom keywords and the reply for each, so a text that is just that word gets your answer back, kept apart from the carrier's reserved STOP and HELP words.
Message templates
Save messages you send often under a name, mark the name, date and time to fill in with placeholders, and copy one to the clipboard when you write a message.
Domain health
Check how Gmail rates the domain your workspace email comes from, including reputation, spam complaints, delivery errors and whether SPF, DKIM and DMARC pass.
Number lookup
Learn the carrier, line type, location and caller name behind a phone number, and choose whether new contacts and unknown senders are looked up automatically.