What this page is
Business hours define when the workspace is open, in its own time zone. The auto-reply's outside-hours option reads this schedule; with nothing saved it assumes Monday to Friday, 9 to 5.
Open Workspace overview in Linxi, then Business hours in the panel list beside it. It has its own address, /settings/messaging/hours, so it can be bookmarked or sent to somebody directly rather than described as a series of clicks.
A look at it
What is on the screen
- Timezone picker
- A row for each day with an open switch and start and end times
- Save Business Hours button
What you can do here
- Set weekday and weekend hours
- Mark a day as closed
- Make auto-replies go out only after hours
Who uses it
People who manage the workspace's messaging settings.
Also in Linxi settings
12 moreWorkspace overview
See this workspace at a glance: its sending number, plan, members, contacts, message counts and which automations are switched on, and rename it.
Number settings
Buy a new texting number, connect one you already own on Twilio or Telnyx, test the connection, and see what the number costs and its registration state.
Setup progress
Follow each step from getting a phone number to full carrier approval, see which steps are done, waiting or locked, and start the next one from the list.
Brand profile
Enter your business identity once, including legal name, EIN, address and contacts, so registrations prefill, and upload documents or claim a verified handle.
Compliance profile
Create and submit the Twilio compliance profile that tells carriers who your business is, then refresh its review status or edit and resubmit after a rejection.
A2P 10DLC campaign
Register this workspace's A2P 10DLC campaign: describe your messages and samples, resubmit after a rejection, or adopt a brand or campaign you already have.
Emergency address
Register the street address that emergency services should be given for this workspace's number, with the name of the person or business at that location.
Auto-reply
Turn on an automatic text reply for incoming messages that nothing else has answered, write its wording, and choose to send it only outside business hours.
Text keywords
Save custom keywords and the reply for each, so a text that is just that word gets your answer back, kept apart from the carrier's reserved STOP and HELP words.
Message templates
Save messages you send often under a name, mark the name, date and time to fill in with placeholders, and copy one to the clipboard when you write a message.
Domain health
Check how Gmail rates the domain your workspace email comes from, including reputation, spam complaints, delivery errors and whether SPF, DKIM and DMARC pass.
Number lookup
Learn the carrier, line type, location and caller name behind a phone number, and choose whether new contacts and unknown senders are looked up automatically.